Virtual Visits FAQ

Welcome to Partners Virtual Visits!  We are excited to offer this option for patients that may not need to be seen in the office but can be seen virtually using a laptop or mobile device.

Interested in a virtual visit?

Step 1:

Make a virtual visit appointment (visits are by appointment only). 

  • Virtual Visit scheduling is done by phone: 651-770-3320 
    • Ask if your appointment can be a Virtual Visit!
Step 2:

5 minutes before your scheduled visit, enter the Virtual Visit waiting room by clicking on the link below and select the doctor you have been scheduled with from the drop down. Be sure to allow any popups for camera and/or microphone. You will be asked to sign in, please use your full first and last name, then clicking the Check In button. You will then be in the virtual waiting room until the doctor is able to meet with you, you will hear a doorbell when your appointment is going to start.

What do I need for this visit?

  • Access to a device with a microphone and camera.
  • It is best to use a device that is hardwired such as a laptop or computer with a camera and microphone.
  • If using an ipad or smartphone, use Wifi rather than cellular service.
  • Google Chrome or Firefox are the suggested web browsers for 

Will I be charged?

  • This visit takes the place of an office visit and will be charged as a Telemedicine visit.
  • Copays and coinsurance will apply.